DIAGNOSTIC EXCELLENCE VIDEO SERIES
Getting the right diagnosis at the right time
Diagnosis is among the most critical and complex challenges clinicians face every day, and diagnostic errors are a significant patient safety concern. Misdiagnoses take a toll on all involved - patients and their families, and also on health care practitioners and their colleagues.
The educational video Diagnostic Excellence: Getting the Right Diagnosis at the Right Time was launched and promoted to raise awareness on the factors that lead to diagnostic errors and how to achieve Diagnostic Excellence. Using research-based content, consultation with internal subject matter experts, leaders and patient advisors for content and production of the video yielded high acceptance and thoughtful reflections of clinical practice.
What will you learn from this video?
- Understand how and why diagnostic errors are made
- Identify what can be done to avoid diagnostic errors and improve the decision-making process
- Demonstrate the value of engaging and collaborating with patients and teammates
- Show the importance of documenting a differential diagnosis
- Share available resources and systems that support clinicians and patients in assuring diagnoses are timely, accurate and communicated efficiently
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If you prefer to focus on a specific topic, follow the list below to watch each segment separately.
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Disclaimer: The physicians featured in these videos held the titles displayed at the time of recording. Please note that their affiliations and roles may have changed.
Diagnostic Excellence Video Segments
Why talk about diagnostic errors?
Michael Kanter, MD CPPS
Partnering with patients to drive diagnostic excellence
Susie Becken, Patient Advocate
Avoiding diagnostic errors
Lawrence Lurvey, MD JD
Understanding bias
Self-awareness of unconscious bias
Shari Chevez, MD
Always make and document a differential diagnosis
Kim Tran, MD FACP
The diagnostic process is a team sport
Kerry Litman, MD CPPS
Back office teamwork
Aileen Oh, MSN RN
Raising your diagnostic awareness
Ronald Loo, MD
A physician's perspective
William Strull, MD CPPS CIP
Systems to achieve diagnostic excellence
Tracey Imley, MD
Tools for patient safety
Vu Nguyen, MD
Building a healthy learning culture
Lance Brunner, MD FAAFP
Team based learning programs
Rajesh Swaroop, MD FACP
Team-up with language and interpreter services
Madalynne Wilkes-Grundy, MD
Achieving diagnostic excellence
Nancy Gin, MD
We strongly encourage you to watch these videos to help you prepare for your appointment. It's important to know the main reason for your appointment and write down the most important questions you have about your physical or mental health. Be an active part of your Kaiser Permanente health care team. Thank you for being a member of Kaiser Permanente.